ATLAS TRANSLATES

Not long after Xu Muyu coordinated with the tour guide, Ke Wenxue urgently called out to her from the walkie-talkie again.

Ke Wenxue was gasping for breath and told Xu Muyu: “That old man, he’s definitely doing it on purpose! He has now entered a state of escalating torment! He’s almost tormenting me to death! Sister Xu, think of a way to save us quickly!”

Xu Muyu went upstairs to take a look again. The old man was indeed misbehaving and almost drove the service staff girls crazy. Zhao Kela could no longer bear it and was about to argue with the old man, looking like they were on the verge of a fight.

Xu Muyu hurried over to pull Zhao Kela away, and dragged everyone back to the guestroom department, sternly reminding them: “From now on, you must all remember, no matter what the old man does or how he misbehaves, you must not confront or argue with him, remember clearly.”

Zhao Kela was unconvinced and unwilling: “Why? Why do we have to let him misbehave and bully us without being able to argue back? Just because he’s old?”

As she spoke, her grievance brought tears to her voice.

Xu Muyu hurried to comfort her: “I’m not letting you argue with him because it’s really for your own good. Didn’t you see just now that when you were arguing with him, his whole face turned red, aren’t you afraid he might get overly excited and collapse or something?”

Hearing this, Zhao Kela couldn’t help feeling a little scared.

Li Wan comforted her without much concern: “It’s okay, it’s okay. Look at how loud the old man’s voice is, does he look like he’s sick? Sister Xu is scaring you.”

Xu Muyu was worried Li Wan didn’t take it seriously, so she emphasized again: “Remember, don’t provoke that old man anymore. I’ve asked the tour guide to contact his family, they should be able to pick him up soon.”

Everyone sighed helplessly and only prayed that the old man’s family would arrive soon.

That night Xu Muyu was off duty, but she stayed afterwards and did not leave. She still felt uneasy about the old man’s condition and what she had seen before, so she decided to stay a little longer to continue observing the old man’s situation, just in case.

Around 10 pm, the night shift service staff suddenly urgently paged Xu Muyu through the walkie-talkie: “Manager, I think the condition of the old man upstairs is not quite right!”

Xu Muyu immediately took the elevator up.

When she entered the old man’s room, seeing his position lying on the ground, Xu Muyu’s heart pounded wildly.

It was indeed just like the situation she encountered before!

The duty shift staff Zhao Kela directly started crying: “Sister Xu, I listened to your advice and didn’t argue with him at all! This has nothing to do with me!”

Xu Muyu said she knew, asking her to stand aside, and quickly informing the people around not to touch the old man arbitrarily through the walkie-talkie: “Quickly call the ambulance, hurry!”

After urgent treatment by Xu Muyu, the old man was finally sent to the hospital by ambulance.

The next morning, the old man’s family arrived at the hotel early.

The person who came should be the old man’s son, with the appearance of a business elite, looking rather agitated.

He directly asked to see the front desk manager “Xu Muyu”. Everyone didn’t know if the old man’s family had come to find fault, because the old man fell ill in their hotel, and Xu Muyu was the only one who touched him after the incident.

They looked nervously at the son’s agitated appearance, worrying that the old man’s condition might not be good, so the son came to find trouble.

Therefore, everyone showed a defensive and cautious attitude.

When Xu Muyu was called to the lobby and met the old man’s family, everyone held their breath tensely.

But the next second, everyone was startled –

The old man’s son bent his knees as if about to kneel down and kowtow in front of Xu Muyu.

Before his knees hit the marble floor, Xu Muyu hurriedly stepped forward to hold the son up.

After standing firmly, he introduced himself as Jiang You, and then couldn’t help gratefully thanking Xu Muyu endlessly: “Thank you! Thank you for saving my father! When the tour guide contacted me and told me that my father might have had a cerebral infarction, I was puzzled at first because my father was very healthy and wouldn’t go on a tour alone if he wasn’t. The tour guide also said that my father was misbehaving seriously here, which sounded even more absurd to me because my father has a mild temper normally and wouldn’t cause trouble. So initially I didn’t want to bother with you all, but later my wife said I should go see just in case the old man really went crazy suddenly and take him back. That’s why I took the plane. But who would have thought that after I got off the plane, I heard that my father really had a cerebral infarction and was hospitalized!”

He spoke anxiously all in one breath, coughing a little. Xu Muyu hurriedly handed him a paper cup of water, and he drank it up in one gulp before continuing: “After receiving the news that my father was hospitalized, I went straight to the hospital from the airport. The doctor told me that it was good my father received timely emergency treatment and was sent to the hospital quickly, or else he might have been paralyzed on the bed! The doctor also said you helped pay the medical and hospitalization fees, and only left after confirming that my father was alright. Manager Xu, thank you so much! You don’t know how important my father is to me. I’m a country boy who grew up with just my father after my mother passed away early. Now that I’m capable, I just wanted him to enjoy his retirement by traveling wherever he likes, but I didn’t expect this accident to happen. Manager Xu, thank you for saving my father’s life! Thank you for the emergency treatment and sending him to the hospital in time, and also paying his fees! I’m truly grateful, thank you!”

Jiang You thanked Xu Muyu emotionally with red eyes.

Xu Muyu kept assuring him it was nothing. She told Jiang You: “Since your father was staying in our hotel, doing our best to take good care of everything about him is what we should do.”

She said it sincerely without the affected tone of others. Her sincerity not only moved Jiang You, but also unconsciously gave the other staff in the front hall a sense of mission and honor.

Jiang You couldn’t help asking Xu Muyu another question: “There’s actually one thing I’m very curious about. How did you predict that my father might have a cerebral infarction?”

This was also a doubt in the minds of others in the lobby.

Xu Muyu smiled and replied: “There used to be an elderly neighbor living upstairs from me alone. One day she became very strange, kept finding faults and tormenting people for no reason. I thought maybe she encountered some problems, so I wanted to keep her company. It was good that I accompanied her that night, because later her condition was not right, so I immediately called an ambulance to send her to the hospital. The doctor told me afterwards that she had a cerebral infarction, but was fortunate to receive timely treatment and her life was saved.”

It was because of this experience that she personally witnessed the fragility of life and the importance of emergency response. In her spare time at home with nothing much to do, she subsequently decided to specially study first aid knowledge. As a result, her knowledge was put to good use last night.

Xu Muyu saw Jiang You smile as she spoke, so she continued smiling: “When I went upstairs to see your father last night, I felt his condition was somewhat similar to my neighbor back then. But I couldn’t confirm if he was always irascible or showing premonitory symptoms of illness, so it was better to be cautious and have the tour guide contact you.”

She had considered that if the old man was just irascible, she was willing to pay for Jiang You’s wasted round trip airfare.

Jiang You sighed in admiration: “Manager Xu, you truly have a big heart! Thank you again for saving my father. I will remember your kindness in my heart, and if there’s ever anything I, Jiang You, can help with, just say the word!”

Xu Muyu emphasized again that helping was what she should do, and firmly told Jiang You not to be so polite.

After sending Jiang You off, Xu Muyu found that the gazes of others in the lobby towards her seemed to have subtly changed for the better.

She felt that like Ji Feng pointed out before, as long as she let others see her abilities, they would gradually become more accepting of her step by step. So she thought she needed to keep enhancing her abilities even more. Therefore, in her spare time after getting off work, she was busy studying and making up for deficiencies.

One day, a guest passing through the lobby stopped the reception attendant Deng Rong and asked: “I’m a tourist from out of town. Are there any local specialties here?”

Receptionist Deng Rong immediately counted off on her fingers as she enthusiastically introduced the famous local restaurants, feeling she handled it adeptly and lively.

The lobby manager passed by with a serious face.

Xu Muyu hurried over to intercept Deng Rong’s words, asking her to go help receive a guest who had just entered the hotel.

Deng Rong was very unwilling and dissatisfied deep down, thinking Xu Muyu was rushing to show off in front of the lobby manager, so she unhappily replied: “Reception is still receiving the guest, I’m not needed yet.”

She wanted to continue introducing local delicacies to the guest, but Xu Muyu gave her a glance. This glance was surprisingly stern and powerful, unlike anything Deng Rong had seen before. She was stunned into silence.

Xu Muyu then turned with a smile to the guest and said: “Please let me continue introducing our local delicacies. In fact, sir, you don’t need to go elsewhere to find specialty dishes, our hotel’s catering department can fully satisfy all your needs! Both our Chinese and Western restaurants have many local specialties. If you have a membership card, you can also enjoy discounts, with great value for money!”

She began introducing the head chefs and dishes of the hotel catering department, earning the guest’s repeated praise: “It turns out the delicacies have been by my side all along, and I was foolishly asking elsewhere. Great, great, please help me make a reservation for tonight at the Chinese restaurant then, I want to bring my family to try it!”

Xu Muyu smiled and said she would ensure their satisfaction.

After sending the guest away, the lobby manager nodded at Xu Muyu with satisfaction, but his gaze at Deng Rong turned cold again without saying a word before leaving.

Deng Rong felt wronged and resentful, thinking Xu Muyu snatched away her merits, causing the lobby manager to give her a cold eye.

She couldn’t help complaining to Shi Huanhuan at the front desk while there were no guests around, venting that Xu Muyu was too eager for merits.

However, unexpectedly Shi Huanhuan didn’t side with her this time, but looked at her like she was a fool: “You… lack insight. Do you really think Sister Xu was grabbing your merits just now? She was saving you, you idiot!”

Deng Rong was taken aback: “Saving me?”

Shi Huanhuan poked her forehead: “That customer asked you about local delicacies, and like the idiot you are, you actually began introducing restaurants outside the hotel. Didn’t you see how angry the lobby manager’s face got? He almost wanted to eat you alive! You pushed our own hotel’s customers outside, and you say Sister Xu was snatching merits? Good thing she stepped in on time to turn the situation around and direct the customer back to talking about our hotel’s catering. Otherwise you’d be dead meat!”

Hearing Shi Huanhuan’s explanation, Deng Rong finally realized her mistake: “Oh heavens! You’re right, I was being short-sighted. Usually at home I’d introduce local restaurants on my social platform every day to attract followers, and when the customer asked me this question, I still had my social platform mindset on. I completely forgot to switch back to thinking from a work perspective… So Sister Xu really saved me this time. I misjudged her, I feel terrible…”

From then on, Deng Rong’s willingness to follow Xu Muyu’s arrangements increased significantly.

Not only that, but she gradually grew to respect Xu Muyu a little. She found that Xu Muyu not only reacted fast but also had great ideas. She could always spot problems and quickly resolve crises.

For example, when guests asked about travel plans, after just one question about their travel preferences, Xu Muyu could immediately spit out the most suitable itinerary.

If they wanted to go to the beach, she could vividly describe the scenic spots along the way, where to stop for lunch with the most local specialties, what time about they should start returning to avoid traffic jams, which roads to take, etc.

If they wanted to go hiking, she could recommend where to start from, which side of the mountain to climb first, where there was a scenic pavilion to rest, what direction to take photos from for the best views.

Even for flights or high-speed trains between cities, as long as they asked, she seemed to have all the information like schedules and destinations readily available.

It was almost like she was a walking travel encyclopedia and timetable.

Everyone was curious how Xu Muyu knew everything, so in private they asked her. She laughed and told them: “I actually memorized all the travel guides and timetables like they were encyclopedias! During my off work hours, I even personally traveled all the routes mentioned. That’s how I know them so well.”

Everyone was a little amazed. They originally thought she was just temporarily stationed here, but didn’t expect her to put in such hard work for the job, to the point of traveling all the routes herself. With such passion and dedication for her career, it’s no wonder she’s so capable. Her attitude truly deserves respect.

Previously when Xu Muyu was in the guestroom department, she felt that department probably encountered the strangest guests in the whole hotel. But after being transferred to the front desk, she discovered this was the place with the most witness to human diversity.

Because many strange people got turned away here without even checking in.

One sunny day with ongoing travel peak seasons, an fashionable yet peculiar young couple walked into the hotel lobby. The female had heavy smoky makeup while the male smoked a cigarette with thin black eyeliner drawn.

Looking closely, there was even a green snake coiled around the woman’s wrist.

As soon as the reception attendant saw it, she took several frightened steps back, her face losing color.

Seeing the attendant’s reaction, the female rolled her eyes disdainfully: “What’s the big fuss? It’s not going to bite you! Our Little Green is a good snake, you’re the ones scaring it, you know?”

Holding the man’s arm, she flipped her hair and walked past the attendant, approaching the front desk with an air of contempt, asking for a deluxe double room together.

Shi Huanhuan at the front desk also retreated behind in terror like the attendant when she saw the snake, speaking with a trembling voice: “Sorry sirs, smoking is prohibited in our hotel, please put out your cigarette. Ma’am, we also don’t allow pets, please understand…”

The male smoked his cigarette even more intensely, contemptuously blowing out a puff: “What’s with all the rules and regulations, it’s just a cigarette, you think it can burn your crappy hotel down?”

The woman also argued with Shi Huanhuan: “What does it have to do with you whether I have a pet or not? Little Green is part of my family, not a pet. It won’t bite anyone!” As she said this, she deliberately waved her snake-wrapped arm in front of Shi Huanhuan.

Shi Huanhuan screamed and retreated farther this time.

The woman was annoyed to death: “What’s with you people? So scared of everything you see, it’s not going to bite you! You’re the ones upsetting it, you know!”

With Shi Huanhuan trembling behind the front desk and Lan Xiaoyun also at a loss, the woman slammed their ID cards on the desk in a huff: “Hurry up, a deluxe double room.”

Lan Xiaoyun repeated what Shi Huanhuan said about the smoking and pet policies nervously.

This made the woman explode: “What’s wrong with your hotel? So many rules, I thought customers were kings according to what you in the service industry always say. Now you’re treating it like bullshit?”

At this point Lan Xiaoyun and Shi Huanhuan glanced at each other, and Lan Xiaoyun hurriedly paged Xu Muyu.